Privacy Policy

We treat your privacy seriously. This policy sets out how Velvet Shores gathers, uses and protects personal data belonging to guests and people who visit this website.

Last updated: 2026-07-19 · Effective immediately.

1. Who we are

Velvet Shores ("we", "us", "our") runs the website at https://velvetshores.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For questions about privacy, write to [email protected].

2. Information we collect

We gather these categories of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, including:

• To handle reservations, payments and to deliver the services you reserve with us.
• To reach you about your stay, issue confirmations and reply to enquiries.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, measured through aggregated, privacy-respecting analytics.
• To send marketing messages when you have clearly consented; you may unsubscribe whenever you wish.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We never sell personal data. We disclose it only to: trusted service providers working for us (payment processors, booking systems, IT hosting) under written agreements; public authorities where the law requires it; and successors if a corporate reorganisation occurs.

6. Cookies

This website relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence law requires (typically 10 years). Marketing data remains only while your consent is still valid. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, limit or object to processing of your personal data, and you may request data portability. To use any of these rights, contact [email protected]. You may also lodge a complaint with your local data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we maintain an adequate level of protection through Standard Contractual Clauses or equivalent measures.

10. Children

Our website is meant for adults aged 18 and over. We do not knowingly gather personal data of children under 16. If you think such data has been given to us, please get in touch so we can remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date at the top of this page shows the current version. Significant changes will be announced on this website.